Frequently Asked Questions

Yes, we sell only 100% authentic perfumes.

Longevity depends on the fragrance concentration (Eau de Toilette, Eau de Parfum, etc.), skin type, and application

Keep it in a cool, dark place away from direct sunlight and humidity to preserve its quality.

 Contact us immediately via email/phone. Changes are only possible if the order hasn’t been processed/shipped.

We ship only in Pakistan.

Free shipping is available on orders over Rs.4000 for select regions. Promotions may vary

We accept returns within 15 days of delivery for unused/unopened items in original packaging.

 Email us at customercare@arwascents.com with your order number and reason for return. We’ll guide you through the process